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How Pipedrive figured out who should actually own product tracking

Original: Product Usage Analytics at Pipedrive

May 25, 2025
11 min read
Case Study
Intermediate
A win-win approach to analyzing product usage at Pipedrive

Summary

Kadri Lenk outlines how Pipedrive structured tracking ownership across teams.

Who This Is For

Product Analysts
Product Managers
Analytics Engineers

Key Takeaways

  • Split tracking responsibilities: PMs define what to track, engineers implement, analysts advise on methodology
  • Use explicit tracking over implicit to maintain data quality and governance
  • Start every tracking project by defining success metrics before writing any code
  • Create a structured workflow with clear handoffs between teams to scale analytics operations

Tools & Technologies

Product tracking/instrumentation tools Event logging systems Analytics dashboards

Topics Covered

case-study cross-functional pipedrive analytics

Ready to dive deeper?

Read Full Article on medium.com